The next time you visit our website or MIDIRS Reference Database, you should notice one small but significant addition.
If you’ve ever had a burning question you wanted to ask us but couldn’t pick up the phone, you can now get instant access to our team of librarians using our brand new live chat service!
Available in the bottom right-hand corner of all our Information Services pages, as well as most sections of the Database, simply click on the pink bubble to start chatting with a MIDIRS librarian.
We’re online Monday to Friday during normal office hours, but you can still submit questions out of hours and we’ll get back to you with an answer as soon as we’re back in the office.
So if you have a question and can’t wait for the answer… then don’t!